• Homeowner Resources

Community Resources:
To make it easier to access Association information and communicate with the Board and management, we utilize an online homeowner portal available 24/7. The portal serves as the primary hub for account access, payments, requests, and official community communications.

Homeowner knowledgebase

Most common questions about the Association, the homeowner portal, payments, architectural requests, violations, and general HOA processes can be answered in our Homeowner Knowledge Base. This self-service resource is available 24/7 and is the fastest way to find step-by-step guidance and helpful answers.

Owner Portal

The Homeowner Portal is the primary platform for managing your account and interacting with the Association. Through the portal, homeowners can make payments, view account balances, submit architectural and maintenance requests, access Association documents, and review official communications.

Governing Documents:

Articles of Incorporation: Often called "the articles," these are typically short documents that set the name of the HOA, assert that it is a nonprofit mutual-benefit corporation and identify its initial agent, the individual authorized to receive legal notices on the HOA's behalf.

Clear Creek HOA - Articles of Incorporation (Original)

Bylaws: These documents guide the board’s actions and decisions. They are helpful in preventing or resolving conflicts and disagreements. They can protect the organization from potential problems by clearly outlining rules around authority levels, rights, and expectations.

Bylaws include articles such as:

Election, roles, and terms of board members and officers
Membership issues (categories, responsibilities)
Meeting guidelines (frequency, quorum)

Clear Creek HOA - Bylaws - (Original) Searchable

The rules of the HOA community are described in what’s called the Declaration of Covenants, Conditions, and Restrictions (CC&Rs). The CC&Rs describe the requirements and limitations of what you can do with your property. The goal of the CC&Rs is to protect, preserve, and enhance property values in the community.

CCRs include articles such as:

Property maintenance (i.e. lawn care)
Home decorating (i.e. exterior paint color)
Storage of garbage cans or other unsightly
items

HOA Education:

HOA Management Q&A: Who Handles What? (Download eBook)

The most common questions we receive are from homeowners who are unclear about how the property management company fits into their HOA-governed community. It's understandable: HOA management is full of industry jargon, mysterious acronyms, and documents with complicated names.

In this FREE quick reference guide, we’ll provide a succinct, easy-to-understand outline of common HOA management duties, so you can get a clearer sense of how the HOA management company relates to the HOA members and the board and how each contributes to the protection of your property values and enjoyment of your community.